Shipping policy

DO YOU OFFER FREE SHIPPING?

Yes! Orders over $99 qualify for free standard shipping within the continental United States. Free Shipping only applies to merchandise; taxes and Gift Cards do not count towards the Free Shipping total.

HOW MUCH DOES SHIPPING COST?

Shipping fees depend on the number of items in your cart and the delivery destination. Shipping will be estimated at checkout.

HOW LONG DOES DOMESTIC SHIPPING TAKE?

Items shipped to customers typically take 1-3 business days to arrive after the item(s) have been shipped depending on the shipping method selected by the customer at checkout. However, due to shipping and processing delays as a result of the recent global health event, delivery times may be extended from those you see estimated in the shopping cart. Delivery estimates are based on transit times carriers provide us with and are not currently taking into account holiday delays or delays related to Covid-19. Please anticipate a delay in delivery. We are very sorry for the inconvenience and will continue to work hard in getting orders out as fast as we are possibly able to.

HOW LONG DOES INTERNATIONAL SHIPPING TAKE?

International shipping can take up to 8 weeks to be delivered. All orders are shipped from the US and have to arrive through customs before getting processed for delivery.

INTERNATIONAL CUSTOMS AND VAT

Push Forward Co. is not responsible for the payment of customs or VAT fees. The fee varies by country and we are unable to calculate this in advance.

TRACKING INFORMATION STATES MY PACKAGE AS DELIVERED BUT I NEVER RECEIVED IT

Push Forward Co. does not hold nor accept responsibility nor issue refunds or credits for packages that the courier confirms as delivered or items lost, stolen, or stuck in transit. Please contact your local postal service to locate your order.